Why choose Escorted Tours Africa?
SecurityMarket researchers were surprised to find the most important feature tourists desire was not sun, surf and sand and not luxurious accommodation and not exotic locations – it was security. Travelers want to feel safe above everything else. Knowing that they will be free to enjoy their trip without being concerned about the risks of moving through a foreign country is paramount in importance.
Interestingly, Escorted Tours Africa was created before discovering this enlightening fact. The idea that we could provide an adventure for our customers that focuses on providing a personal, secure service just seemed to make sense. To find out how important this concept was showed that we were on the right track.
When we first decided to create a tour company we knew that if it was going to be successful it had to offer something different. I also knew from my past experiences as a tourist what I didn’t enjoy about tours – feeling like a number, not knowing about the area I was in and not being able to communicate effectively. Basically, a feeling of uncertainty. So it wasn’t difficult to come up with a concept that we believed would give our customers a great experience, the kind of experience that I would have enjoyed when I was a customer.
We wanted to make it personal and intimate - for 2 reasons. To improve the experience and give the feeling of security. I believe one of the ways to achieve this is by keeping the groups small, maximum 20 guests, and to be with them every step of the way. We are with all guests from the moment they arrive in South Africa until the time comes for them to board their plane for home. Furthermore, having lived in South Africa, Canada and Australia as well as a few months in the UK over the course of my life allows me to relate more closely with visitors from North America, Australia/New Zealand and Britain. It also allows them to relate more closely to me.
PassionI have a passion for Africa – for the land and the people. And the people of Africa have a passion for life. Not only are they intelligent, most can communicate in several different languages. They love to laugh and require little to be happy. They’re polite, quick to smile and are always eager to help.
As for the land, it has incredible diversity. From tropical bushland to semi and full deserts, from 2000m high plateaus to lush coastlines, from majestic mountains to breathtaking gorges, this is an amazing land. And of course there is the wildlife. The Kruger National Park is rated as the best game reserve in the world in terms of number of species and operation.
KNOWLEDGENot only will we be your escort and guide, all transport also includes knowledgeable local guides. From the tour guide on the bus to the park ranger in the game reserves, there are a number of specialized guides to advise and impart knowledge. In addition, the website is continually updated and loaded with new and useful information. On a personal level, I have a sound knowledge of the history and geography of the country and should be able to answer most general knowledge enquiries relating to South Africa.
COMPANYAlthough this is a small business, it is backed by a network of large and established companies. The tours are constructed with the help of a travel company with years of experience. The hotels, transport providers and airlines are all well-known enterprises with high customer ratings. The locations are carefully chosen through personal experience. All hotels are inspected for cleanliness and quality. The transport providers are tried and tested with qualified guides on every sector. Both the domestic and international airlines have some of the highest safety ratings in the industry. We believe in and stand behind the all of the operators we use for all of our tours. However, most important of all, I surround myself with knowledgeable people and I am guided by their expertise.
ADVENTUREWhen all of the security, trust and knowledge issues have been addressed, how do you know that you will still have an exciting adventure?
Africa breathes adventure. And South Africa has so many world class game reserves and historical sites that adventure is unavoidable. You will see true African wildlife, the ‘Big Five’ in their natural environments. You will hear sounds of the evening as you drift off to sleep in a game reserve camp. See the real wilderness where humankind began and the amazing landscape at the edge of the escarpment. The desire for adventure is a primordial feeling, buried within the soul of all of us. Africa answers that call for adventure in way that no other land can. It has been said that when you leave Africa, you take a part of it with you forever.
PERSONALCompanies can be great is so many ways but they can still lack that personal touch.
Something that people are beginning to discover in an ever shrinking in size but ever increasing corporate world is the word ‘Boutique’ – Boutique Hotel, Boutique Brewery, Boutique Winery and now Boutique Tours. People today are discovering that small and specialised provides something that big business does not. It’s unique; it’s friendly and most of all its personal. Escorted Tours Africa is a small operation but networks with large suppliers. This allows us to give great personal service while still having the support of corporations and multi-nationals. It will be our pleasure to meet you when you arrive, be your personal contact throughout your visit and ensure that every question or problem is answered.
There may be many aspects to consider when choosing a tour company but I hope you will consider these when you make your choice.